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New Returns

ABC Auto Parts is committed to providing the best customer satisfaction possible. We will gladly refund or replace new merchandise if it is:

· Accompanied with original sales receipt

· In the original packaging

· Not used, installed, or disassembled

· Complete and does not have missing parts or hardware

Core Returns

If you would like to return an item associated with a core return value, please submit your request through our Returns Form.

Please note:

·  All fluids must be drained from the core

· Cores must be returned in the original packaging

· Your core will be inspected to determine if the core is rebuild-able

· Core return shipping charges are the responsibility of the customer. The cost of shipping the core back may make it cost prohibitive to return the core for credit.

Damaged Products

If your product has been damaged in shipment, please complete our returns form to begin the returns process. We will then contact you via email or telephone with further instructions.

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