ABC Auto Parts is committed to providing the best customer satisfaction possible. We will gladly refund or replace new merchandise as long as it is:
We will gladly refund or replace defective merchandise as long as it is:
Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error. C.O.D. shipments will not be accepted. Items incorrectly shipped to ABC Auto Parts will not be returned. Items not purchased from ABC Auto Parts will not be accepted.
If you would like to return an item associated with a core return value, please submit your request through our Returns Form.
If your product has been damaged in shipment, please complete our returns form to begin the returns process. We will then contact you via email or telephone with further instructions.
ABC Auto Parts will review labor claims on parts installed in the first 90 days with our manufacturer partners and report the findings back to our customers with or without compensation (original purchase receipt and invoice from professional installation must accompany defective part to make a valid claim for labor compensation).
If you have any problems with your order, please don't hesitate to contact us.
You can reach us by phone, fax, or email. To issue a Return Authorization request, click here.